Every project gets a link you text or email to the customer. It shows the delivery window, where the can goes on their property, and where the job is from requested to picked up. They can ask for a swap or a pickup from the same page.
It works on any phone. No account, no password, no app.
The top of the page says what's happening: Your driver is on the way. Your dumpster is on site. Your dumpster was picked up. Under it is the window, the can, and the driver's name.
The placement map shows the footprint of the can they're getting, to scale, on their own driveway or lot. If it's wrong, they can ask to move it before your driver gets there.
Request service gives them four choices: pickup, swap, dump and return, or relocate. They add a note and send it. It lands in your Requests list, and nothing changes on the schedule until you approve it.
No. They open a secure link you send by text or email. They can make an account later if they want to see all their projects in one place, but they don't have to.
They can ask. A request to change the time, swap, or pick up goes to your Requests list. The confirmed schedule stays the same until someone in your office approves it.
Yes. You can create a customer link and a separate site-contact link for the same project.
If you add a review link in Settings, yes. After the last pickup, they get one short thank-you with the link. You never have to remember to ask.
No. DumpTracker doesn't invoice or take payments. Keep billing in the system you use today.
Bring a real week: the addresses, the cans, the drivers. We'll set it up on a call and you'll see your day plan before we hang up.
20-yard roll-off · Driver Nick Carr
